Privacy Policy New Performance Group LTD
New Performance Group LTD takes your privacy very seriously, treats all your personal information with great care, and assures you that your personal data will only be used in accordance with this Privacy Policy. This Privacy Policy sets out how New Performance Group LTD uses and protects any information that you provide New Performance Group LTD when you use our website and our services. In short, we use your personal data to offer you our services, to get in touch with you, to inform you about our service and to be able to make you personal offers. If you have questions regarding the use of your personal data please contact us through onlinemesage.com/en
Questions Related to Data Protection and Exercising your Rights
If you have any questions related to data protection, or if you wish to exercise your rights, please contact onlinemesage.com/en or the address stated above, adding the keyword “Data Protection”.
Support requests via onlinemesage.com/en as well as email attachments will not be opened/considered due to security regulations.
Who is New Performance Group LTD?
New Performance Group LTD provides a service by means of a platform (“Platform”) where users can get in touch and communicate with each other through messages. The services of New Performance Group LTD are provided by: New Performance Group LTD, 1st Floor, The Exchange, 18 Cybercity, Ebene, Mauritius, 129712.
New Performance Group LTD is responsible for the manner in which your personal data is being collected, used and stored.
In which cases will we process personal data
We will process personal data which you transfer to us actively by your entries. Additionally, we will process personal data in an automated way, based on the use of our service. Particularly in the cases stated below your personal data may be processed.
- Visiting our website
- Creating a customer account
- Purchase of Coins
- Contacting other users or us
- Email Newsletters
- Approaches to us
- Chats, approaches to other users
- Analyzes of the users‘ motivations for visiting our website and how they use it
- Analyzes of our advertising measures‘ success
- Personalization of advertisement measures
- Defense against attacks on our technical infrastructure
For details, please refer to the following explanations.
Visiting our Website
As soon as you visit our website, the company we have entrusted with the website’s operation will store the public IP address of the computer you are using to visit our website. This includes the access date and time. The IP address is a unique numeric address, through which your computer sends and receives data via the internet.
Usually, neither we nor our service provider will know whom the IP address belongs to, unless you provide us with any data permitting us to identify you while using our website. Also, a user can be identified if we take legal action (in cases of cyber-attacks on our website, for instance) and are informed of the user’s identity during the process of investigation. So as a general rule, you will not have to worry we will be able to draw a connection between you and your IP address.
Our service provider is using the IP address to enable you to visit and use our website, and to discover and prevent attacks on our websites. Unfortunately, websites are attacked frequently, in order to harm the operators and users (for example blocking the access, spying on data, distributing malware like viruses or other illegal purposes). Such attacks would adversely affect our website’s intended use as well as the security of our website’s visitors.
The IP address, along with the visit’s time, is being processed to prevent such attacks and potential dangers resulting from them for ourselves and for our website’s users. Via our service provider we are pursuing the justified interests of maintaining our business operations as well as of preventing unlawful interference affecting ourselves or our website’s visitors.
The legal basis of this processing activity is article 6 paragraph 1 f) of the General Data Protection Regulation (GDPR). The stored IP data will be deleted by de-personalization, provided they are no longer necessary for the purpose of identifying or preventing attacks.
Ways of Contact
Whenever you contact us via one of the ways of contact provided, we will make use of the data provided by you to process your inquiry. You can contact us by using the contact form on the Platform. In this contact form we ask you to provide us with the following information: name, email address and message. We use this information to reply to your questions, request and complaints.
The legal basis for this is our justified interest in replying to your request according to article 6 paragraph 1 f of the General Data Protection Regulation (GDPR). If your request is serving the purpose of concluding or processing a contract with us, the additional basis of the processing activity is article 6 paragraph 1 b of the General Data Protection Regulation (GDPR). The data will be deleted after your request has been completed. In cases in which we are obligated by law to store the data for a longer period, they will be deleted after the expiry of this period.
Creating a Customer Account
In order to make use of our Platform, you need to create an account. To create your account we ask you to provide us with your name, email address and password. This information is mandatory. You can also add extra information, such as your profile picture, telephone number, location, gender, age, date of birth, physical characteristics, relationship status and sexual orientation or flirt preferences. Your extra information is saved in your account and you can update or delete this information at all times. Furthermore, this extra information may qualify as special category of personal data which we only process based on your consent. You are at all times entitled to withdraw your consent by sending an email to onlinemesage.com/en. Please be advised that if your messages to users of the Platform contain (special) personal data, we process that data in order to provide you the service.
To use all of our offer’s functionalities, you need to create a customer account. Apart from the information required during the registration process, all other personal information will be provided voluntarily. You alone decide what information you would like to include in your user profile. You can edit or delete your data at any time. The more information you provide, the higher are the chances for other users to find you and recognize mutual interests you share with them. As our website is accessible for everyone via the internet, all the information provided by you will be public.
If you do not provide any data permitting us to identify you (such as your mobile number), you can use our service without us knowing who you are. If you buy coins, you will have to provide your name and your address, but only our payment service provider will receive this data, which they will not forward to us. Accordingly, you will be able to use our service anonymously.
If you create a customer account and add information to your profile, we are processing the data provided by you for this purpose, to create and administrate your customer account, as well as to enable you to make use of the services related to your customer account. Additionally, the data will be used for our service and made accessible to other users, in accordance with their intended purpose (for example searching for specific inclinations and interests, match checks to identify mutual interests and preferences). The legal basis of this processing activity is article 6 paragraph 1 b) of the General Data Protection Regulation (GDPR).
During the process of creating a user account, we will be able to identify your approximate location, based on your IP address. We will use this to pre-enter this location in your user profile, which you can change. This is done to ensure that the members of our service will use the correct location for local searches and thereby – unless they adapt the location – will find other members. The legal basis of this processing activity is article 6 paragraph 1 f) of the General Data Protection Regulation (GDPR).
The data will be stored until the customer account is deleted. In cases in which we are obligated by law to store the data beyond this event (to fulfill accounting obligations, for instance), or if we are legally entitled to store the data beyond this event (in case of a current lawsuit against the user account owner, for instance), the data will be deleted as soon as the obligation or the legal authorization to store the data ceases to exist.
Signup via Google and Facebook
For an easier signup to our service you can use the corresponding services by Google and Facebook. In this case, your account with the respective provider will also serve as an access to our service. For the use of these services, the data privacy policy of the corresponding provider applies in the first instance (data privacy policy Google as well as Facebook) as well as any additional agreements you have consented to as a customer of Google or Facebook. Regarding this, please refer to the corresponding data privacy policies of Google or Facebook and check the agreements you have consented to in connection with these contracts or separately.
The corresponding provider will transfer the following personal data regarding you, which we will store in your customer account and process as stated under „Customer Account“.
Google:
- First Name and Last Name
- Email Address
- Gender
- Profile Picture
- Language
Facebook:
- First Name and Last Name
- Email Address
- Gender
- Date of Birth
- Profile Picture (we will only use the first profile picture)
- Facebook-Sites you have liked (Likes)
- Location
- Language
The legal basis of this processing activity is article 6 paragraph 1 a) of the General Data Protection Regulation (GDPR), as you are agreeing to the data transfer by using the corresponding service.
The processing of special categories of personal data in accordance to article 9 of the General Data Protection Regulation (GDPR)
If you add any data to your profile, or otherwise communicate any data to us for processing, which could be considered to be data of special categories within the meaning of article 9 of the General Data Protection Regulation (GDPR) (for example ethnic origin, religious or ideological conviction, data referring to sexual life or sexual orientation), we will process them on the sole basis of your voluntary indications and use them for no other purpose than providing the functionalities of our service, for which these data will be accessed and used.
This involves the public indication of these data in relation to your customer account for other users of our service, public search functions for users, match checks and all other functionalities of which it is recognizable to you as a user that these data are being used for them. If you do not wish this to be done, please do not add any data of the nature defined in article 9 of the General Data Protection Regulation (GDPR) to your user profile and do not communicate any such data to us or to other users.
Chat between Users
As a part of our contractual services we are offering our users the option of sending and receiving chat messages. The legal basis of the corresponding processing of personal data is article 6 paragraph 1 b) of the General Data Protection Regulation (GDPR). The corresponding messages will be saved until you have them deleted, provided we are neither legally obligated nor entitled to continue the storing.
Calculating your Position
In order to be able to suggest other users of our service in your neighborhood, we will calculate your position via your browser. To enable this, you need to share your position on your browsers corresponding question. The legal basis of this processing activity is article 6 paragraph 1 a) of the General Data Protection Regulation (GDPR). You can disable the sharing of you position at any time by adapting your browser settings accordingly.
We are using Google Maps, a service by Google LLC („Google“), Amphitheatre Parkway, Mountain View, CA 94043, USA to auto-complete your search for a city as well as to localize your position, if you have agreed to this in your browser. When this function is called, your IP address will be transferred to Google. The IP address is a unique numeric address, by which the respective computer sends and fetches data via the internet. For this, Google’s data privacy policy applies, which can be accessed at https://www.google.com/policies/privacy/.
Our justified interest in using Google Maps is supporting our website’s visitors in entering a desired city name (The legal basis of this processing activity is article 6 paragraph 1 f) of the General Data Protection Regulation (GDPR)) as well as your constantly revocable consent to the localization serving the purpose to suggest users in your area (The legal basis for this processing activity is article 6 paragraph 1 a) of the General Data Protection Regulation (GDPR)).
Payment details
In order to gain full access to the Platform, which among other things includes the option of sending and receiving messages, you need to buy credits. For this purchase we process your payment details which include your phone number. In order to process your payment, you will be transmitted to the website of your bank, credit card company or other payment provider. You will be transferred back to the Platform once you have completed your payment.
If you purchase coins, we will process the data provided by you to conclude and process the contract. To the necessary extent, data will be transferred to service providers to invoice your purchase, or the data will be collected and processed by these service providers. The PayPal data privacy policy, accessible via https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=en applies for all transactions made via PayPal. The legal basis for this processing activity is article 6 paragraph 1 b) of the General Data Protection Regulation (GDPR).
We will also process these data in connection with your IP address to identify and prevent fraud attempts, on the basis of article 6 paragraph 1 f) of the General Data Protection Regulation (GDPR). Thus, we are pursuing the aim to protect ourselves from fraudulent transactions.
Data stored in connection with the conclusion of a contract concerning the purchase of a product will be deleted on expiration of the legal retention obligation. In cases in which legal record keeping requirements and retention obligations exist (for example retention of invoices according to tax legislation), the legal basis for this processing activity is article 1 paragraph 1 c) of the General Data Protection Regulation (GDPR). We will delete or de-personalize the data as soon as they are no longer necessary for the processing of the respective contract and any legal retention obligation has ceased to exist.
Newsletter
On your registration for our offer, we have informed you that we will make use of your e-mail address to send out our newsletter. You can object to this use at any time, which will result in you being deleted from our email list. You will find a corresponding link at the end of each newsletter.
We are using cookies for the purposes stated below:
- Technically necessary cookies, which are indispensable for the use of our website’s functions (for example to identify whether you have logged in). Certain functionalities could not be provided without these cookies.
- Functional cookies that are being used to technically process certain functionalities, which you would like to use.
- Analyzing cookies serving the purpose of analyzing user behavior.
- Cookies of third party providers. Cookies of third party providers are stored by third parties, whose functionalities we are integrating into our website, in order to enable certain functionalities. They can also be used to analyze user behavior.
Most of the browsers employed by our users permit their settings to be adapted, concerning which cookies are to be saved. They also permit to delete (specific) cookies. If you are restricting cookies to be saved on specific websites, or if you are declining cookies from third party websites, you might not be able to make use of our website in its full extent. Below please find some information concerning how to adapt the cookie settings with the most frequently used browsers:
Google Analytics Data Protection Declaration
This website is using Google Analytics, a service by Google LLC („Google“). The use is based on article article 6 paragraph 1 subparagraph 1 letter f) of the General Data Protection Regulation (GDPR). https://support.google.com/analytics/answer/6004245?hl=en.
Google Analytics is making use of so-called „Cookies”, which are small text files, which are stored on your computer, and which permit an analysis of your use of the website. The information regarding your use of the website created by the cookie, such as
- Browser type / version
- Operating system
- Referrer URL (the website you have been visiting before)
- Hostname of the accessing computer (IP address)
- Time of server request
will usually be transferred to one of Google’s servers within the USA and stored there. The IP address transferred via your browser within the framework of Google Analytics will not be brought together with any other data by Google. The way we use Google Analytics ensures that your IP address will be used in a de-personalized way only. According to Google’s statement this de-personalization will be done within the European Union or within a member state of the European Economic Area. It will only be in exceptional cases in which the complete IP address shall be transferred to one of Google’s servers within the USA and only be abbreviated at that point. According to Google’s statement the de-personalization will be done before the IP address will be stored initially on a permanent data medium. For details, please refer to Google’s privacy policy, accessible via https://support.google.com/analytics/answer/6004245?hl=en.
On behalf of this website’s operator Google will make use of these data to analyze the website’s use, to create reports about the website activities and to perform other services related to the website’s and the internet’s use for the website’s provider. You can prevent the saving of cookies by adapting your browser software settings. We would like to point out that in this case you may not be able to make full use of all the functionalities of this website.
Additionally, you can prevent the registration of data created by cookies and related to your use of the website (including your IP address) by Google as well as the processing of these data by Google by downloading and installing the browser plugin available via this link: https://tools.google.com/dlpage/gaoptout?hl=en.
Google is a member of the PrivacyShield Agreement and has concluded an order management contract with us for Google Analytics.
Additionally, we are using Google Analytics to evaluate date from double-click-cookies and AdWords for statistic purposes. If you do not wish this to be done, you can deactivate it via the ads preferences manager (http://www.google.com/settings/ads/onweb/?hl=en).
Please refer to Google Analytics Help for further information related to Google Analytics (https://support.google.com/analytics/answer/6004245?hl=en).
Personal offers
On the basis of the personal information collected by New Performance Group LTD a profile is created. Based on this profile, we try to tailor our offers to you as well as possible. These offers are sent to you by email.
For this we use:
- The functionalities that you use
- Your surfing behaviour on the website
- The amount that you spent on credits
- Your flirt preferences
- Data collected by using cookies
This use of your personal data is based on your consent. If you no longer wish your information to be used for this purpose, you can withdraw your consent by sending an email to onlinemesage.com/en
Statistical research
New Performance Group LTD wishes to deliver services of the highest quality. In order to accomplish this New Performance Group LTD needs to perform statistical research. Based on the outcome of the research we can make adjustments to our services and/or the Platform. New Performance Group LTD uses your personal data for this statistical research. The results of the research are always aggregated. This means that the data in the research results can no longer be traced back to you.
Automatically generated data
New Performance Group LTD requires certain information in order for the Platform to work as optimal as possible (for example, to display content correctly and to keep the Platform secure). That is why we collect automatically generated data on your use of the Platform. This information consists of:
- the device type (i.e. tablet or smartphone) you use;
- the IP address (and geolocation) of your device
- operating system of your device
- browser software you use
- web pages you visit
- The internet service provider that you use
Third party disclosure
We will not provide your personal data to third parties without your consent, unless the following cases apply:
We provide your personal data to (sub)processors (inter alia the hosting party and entities that employ the people that reply to your messages) which may process personal data under the responsibility of New Performance Group LTD. New Performance Group LTD assures that it has contractually guaranteed that these (sub)processors will not process data outside the scope of this Privacy Policy, and that technical and organizational measures are taken to safeguard your personal data against (inter alia) unintentional loss or destruction or damage of your personal data.
We may provide your personal data to any third parties if you have explicitly consented to the transfer for these parties to process your personal data, and/or insofar as this information cannot be traced back to you.
We may provide your personal data to third parties in case we are obligated to do so under applicable law and/or regulations, as a result of a lawsuit and/or if we believe that this is necessary to protect our rights.
What we do with your information?
We will process your personal data for the following purposes and on the basis of the following legal grounds:
| Purpose | Legal basis | |
|---|---|---|
| Account & Message | To provide the Platform and its functionalities to you and to bring you in contact with profiles that match your preferences. | The processing is necessary for the performance of a contract to which you are party. In case special categories of personal data are being processed, the processing is based on your consent. |
| Contact form | To answer any questions and / or to be able to contact you. | The processing is necessary for the purposes of the legitimate interests pursued by New Performance Group LTD. in order to provide its (customer) services to you. |
| Newsletter | To subscribe you to our mailing list and send you updates on our service. | The processing is necessary for the purposes of the legitimate interests pursued by New Performance Group LTD in order to send you the newsletter to which you subscribed. |
| Personal offer | To send you personal offers | The processing is based on your consent. |
| Statistical research | to generate statistical data and to (anonymously) use this data for research purposes. | The processing is necessary for the purposes of the legitimate interests pursued by New Performance Group LTD in order to provide the website as user friendly as possible and to improve our services. |
| Automatically generated information | To secure, adjust and improve the Platform. | The processing is necessary for the purposes of the legitimate interests pursued by New Performance Group LTD namely for information security. |
| Third party disclosure | To provide information about you to third parties and/or to give access to third parties to information about you, providing, this is necessary for the execution of the services; you have given your consent; or this is necessary based on law and/or regulations, as a result of a lawsuit and/or if it is necessary to protect our rights. | The processing is necessary for the performance of a contract to which you are party; you have given consent to the processing of your personal data for this purpose; the processing is necessary for compliance with a legal obligation to which New Performance Group LTD is subject. |
Security
New Performance Group LTD is committed to ensuring that your personal data is secure. In order to prevent unauthorised access or disclosure, New Performance Group LTD takes appropriate technical and organizational measures to protect your personal data against loss or any form of unlawful processing.
Furthermore, if personal data is stored outside the EEA, New Performance Group LTD ensures that this storage is in accordance with the law and that an adequate level of protection is guaranteed. New Performance Group LTD has signed the EU Model Clauses with these parties and / or the transfer of data is based on the EU-US Privacy Shield.
Links to other websites
The Platform may contain hyperlinks which take you to the website or application of a third party, such as social media sites. New Performance Group LTD has no authority over those third party services and/or websites. For the use of those services and/or websites of third parties a separate privacy statement might be applicable. This Privacy Policy is exclusively applicable to personal data that is obtained through the Platform. New Performance Group LTD does not accept any responsibility or liability for the (use and/or content of the) services and/or websites of third parties.
Storage term
New Performance Group LTD will store your personal data as long as necessary to perform the purposes of processing as stated in this Privacy Policy.
Controlling your personal information
Under the privacy legislation, you have a number of rights as a data subject. This chapter of the Privacy Policy states these rights and how you can invoke these rights.
Response
New Performance Group LTD will try to respond to your request as soon as possible, but in any case within four (4) weeks. If New Performance Group LTD needs more time, New Performance Group LTD will inform you of this. In no case New Performance Group LTD will respond to you later than two months.
Your requests can be sent to onlinemesage.com/en. Please use the email address known to us so we can identify you. In order to ensure that the information you request is actually yours, we may ask you to send a valid proof of identity.
If New Performance Group LTD cannot (fully) determine to which personal data your request relates, New Performance Group LTD can ask you to (further) specify your request. The possibility exists that New Performance Group LTD rejects a request from you, for example because your request is unfounded or excessive or because New Performance Group LTD (legally) cannot or does not have to comply with your request. New Performance Group LTD will also notify you of a rejection. New Performance Group LTD informs you that you can, in case New Performance Group LTD rejects your request, file a complaint with the Competent Data Protection Authority.
Right of access
According to article 15 of the General Data Protection Regulation (GDPR) you have the right to demand a confirmation from our side, stating whether we are processing personal data concerning you. If that is the case, you are entitled to intelligence about these personal data and to further information, as stated in article 15 of the General Data Protection Regulation (GDPR).
Right to Rectify
According to article 16 of the General Data Protection Regulation (GDPR) you are entitled to demand of us to rectify any incorrect personal data concerning you with no delay. With regard to the processing purposes you are also entitled to demand incomplete personal data to be completed – also by an additional statement.
Right to be forgotten
You have the right to demand of us to delete your personal data with no delay. We are obligated to delete any personal data immediately, if the relevant conditions according to article 17 of the General Data Protection Regulation (GDPR) are met. For details, we would like to refer you to article 17 of the General Data Protection Regulation (GDPR).
Right to restrict the processing
According to article 18 of the General Data Protection Regulation (GDPR) you are entitled to demand of us to limit the processing of your personal data, provided certain pre-conditions are met.
Right of Data Portability
According to article 20 of the General Data Protection Regulation (GDPR) you are entitled to receive your personal data you have provided to us in a structured, established and machine-readable format. You are also entitled to transfer the data to another responsible party without any hinderance from our side, provided the processing is based on any agreement based on article 6 paragraph 1 letter a, or article 9 paragraph 2 letter a, or on a contract according to article 6 paragraph 1 letter b, and the transfer is done via automated tools.
Right to Object
According to article 21 of the General Data Protection Regulation (GDPR) you are entitled to object against your personal data’s processing based on article 6 paragraph e or f of the General Data Protection Regulation (GDPR). This does also apply for profiling based on these regulations.
If we are processing your personal data for direct advertisement, you have the right to object to the processing of your personal data for the use of such advertisement at any time. This does also apply to profiling, if it is connected to such advertisement.
If you would like to exercise any of the rights you are entitled to, please contact us as the responsible party via the contact data given above, or use any of the other ways of contact provided to notify us. If you have any questions regarding this, please contact us.
Existence of a Right of Appeal to the Supervisory Authority
According to article 77 of the General Data Protection Regulation (GDPR) you are entitled to the right of appeal to the supervisory authority without prejudice to any wider administrative or judicial remedy. This right applies particularly within the member state of your abode, of your working place or of the suspected contravention, if you consider the processing of your personal data to be a violation of the General Data Protection Regulation (GDPR).
Can this privacy statement be amended?
This Privacy Policy may be amended from time to time. The amendments will be published on the Platform. Should any material change be executed, you will be informed of such change.
Complaints or questions?
In case you have any complaints or questions with regard to this Privacy Policy and the manner in which New Performance Group LTD processes your personal data, you have the right to report this via onlinemesage.com/en. In case you and New Performance Group LTD are not able to resolve your complaint(s) with regard to the aforementioned data processing, you are also have the right to file a complaint to the competent Data Protection Authority.
Updated: January 2024
